You've bought a course or poster or have access to a Class Resources page – how do you get in and how does it all work? 

The first step is to log in. Click on the orange button at the right of the menu bar.

You’ll be taken to the window shown below. Enter your email and password and click Log in. If you’ve forgotten your password click on Reset.

If you click Reset, you’ll be taken to the screen below. Enter your email address and we’ll send you instructions for resetting your password. 

Once logged in, you’ll be taken to your individual home page. This looks different for everyone depending on which courses and posters have been purchased. On the example below, I have purchased the Tai Chi and Qigong Foundations for Beginners Course. There is a menu on the left and recent purchases on the right. The centre section is designed for chat spaces which I do not have activated, so ignore this area.

Notice in the menu on the left, there are 3 options: Home, Courses and Shop. Whether you have purchased a course or a poster, click on Courses with the cat face icon. This is where all purchases and resources live. In this example below, because there are additional items included with the Foundations Course, you can see the 10-Form and Shibashi Set 1 posters as well. I've also grabbed the freebie poster of Falls-Prevention Footwork. If you're nervous about using this platform, get a freebie first to be sure you can navigate the website.

Once you click into a course you’ll see a screen like the one below. The green ticks indicate completed sections. You don't have to track your progress, but it is satisfying to see more and more ticks as you work your way through a course.

I've clicked into the introduction video below and there are a few things to notice. Unfortunately the navigation icons are all light grey and very small, so as far as accessibility goes, they are not great.

If you click on the X at the top left, that will take you back to the page above.

If you click on the square to the right of the X, that will remove the menu panel on the left so all you see is the video. To get the menu panel back again click the same square icon and the menu will be visible again.

On the right of the screen you can see up and down arrows. You can use these to go to the next or previous videos.

The bell is for notifications. I'm not sure what that's for, but I keep notifications off.

Then there's the completed box. Below you can see that I've already checked this box.

To view the video in full screen, hover over the bottom-right corner of the video to reveal the controls. Click the full-screen icon (the square with corners), and the video will expand to fill your screen.

To exit full-screen mode, hover over the bottom-right corner again and click the same icon (inside-out corners). Alternatively, you can press Esc on your keyboard.

How do you download a document?

When you click on a document for download you'll see a screen like the one below:

If you’re using a desktop or laptop, downloaded documents will often open in another window in your browser. This will look different depending on which browser is being used. The screenshot below was taken on Chrome.

Click the arrow at the top left to download the file. You'll need to tell your computer where to save the file. I'd suggest saving it to a folder named Jade Lady or the name of the course.

If you’re using an iPad, your downloads will usually be saved in the Files app.

Don’t worry if you misplace a document or poster. Your downloads don’t disappear from the platform once you’ve downloaded them. You can return to the course at any time and download them again whenever you need to.

Once you’ve got your documents downloaded and know where to find them, read them!

How do you change profile details or log out?

Look at the left bottom corner of the screen. You'll see your initials – again this is not obvious! Click on this icon and the pop up shown below will appear.

Click on Account and you can update your email and password and a few other things.

Click on Logout and you will be logged out of the learner platform and taken back to the regular Jade Lady website.

I hope this helps! Have I missed anything? Please let me know: suzette@jadeladytaichi.com.au